Privacy Policy

Hause Associates LLC dba Hause Associates Real Estate Services ("Hause Associates," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, when and with whom we share it, and the choices and rights you have. It applies to https://hauseassociates.com, to our lead-capture forms, and to our email, telephone, and SMS text messaging communications.

By using our website or submitting information to us, you agree to this Privacy Policy. If you do not agree, please do not use the site or submit information through it.

1. Information We Collect

Information you give us

We collect information you voluntarily provide when you fill out a form, request a home valuation, ask about a property, sign up for listing alerts, call or text us, or otherwise contact us. This typically includes:

• Name
• Mobile and other telephone numbers
• Email address
• Mailing or property address
• Details you choose to share about your buying, selling, or financing situation, including the content of messages you send us
• Your consent preferences, including whether you have opted in to receive text messages from us

Information collected automatically

When you visit our website, we and our service providers may automatically collect standard technical information such as your IP address, browser type, device type, operating system, referring URL, pages viewed, listings viewed, and the dates and times of your visits. This is collected through cookies, pixels, and similar technologies.

Information from third parties

We may receive information about you from the Pikes Peak Association of REALTORS® MLS and its IDX feed, from advertising and referral platforms through which you contacted us, from our customer relationship management provider, and from other real estate professionals involved in a transaction with you.

2. How We Use Your Information

We use personal information to:

• Respond to your inquiries and provide the real estate brokerage services you requested
• Send you property listings, home valuations, showing confirmations, appointment reminders, transaction updates, and other information you asked for
• Send you marketing communications, including market updates, new listings, and open house announcements, where you have consented or where permitted by law
• Provide customer service and support
• Operate, maintain, secure, and improve our website
• Comply with our legal, regulatory, licensing, and recordkeeping obligations, including those of the Colorado Division of Real Estate
• Detect, prevent, and address fraud, abuse, or security issues

3. SMS Text Messaging and Mobile Information

If you provide your mobile number and opt in, we may send you text (SMS/MMS) messages. Opt-in is never a condition of purchasing any property, product, or service.

How we obtain your consent

We obtain your express written consent to send text messages when you check the SMS consent box on a form on our website, when you provide your number and agree in writing or verbally during a conversation with one of our agents, or when you text us first. The consent language presented on our web forms reads:

I consent to receive SMS notifications, alerts, and occasional marketing from Hause Associates Real Estate Services. Message frequency varies. Msg & data rates may apply. Text HELP to (719) 900-5222 for help or STOP to unsubscribe anytime.

How we use your mobile number

We use mobile numbers to send conversational replies and lead follow-up, appointment and showing reminders, transaction and closing updates, customer care responses, and — where you have consented — promotional messages such as new listings and market updates. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help at any time.

Sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories described in the "How We Share Information" section below exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information sharing with subcontractors who provide support services on our behalf, such as our messaging platform and customer service providers, is permitted solely to deliver the messages you requested, and those subcontractors are contractually prohibited from using it for their own purposes.

How to stop receiving text messages

You can opt out at any time by replying STOP to any message from us. We will send a single confirmation message and will not send you further texts unless you opt back in. Reply HELP for help, or contact us at (719) 900-5222 or lloyd@hauseassociates.com. Opting out of text messages does not opt you out of email or phone communications; contact us directly to change those preferences.

Full messaging program terms are set out in our Terms of Service.

4. How We Share Information

We do not sell your personal information. We share it only as described here:

• Our agents and staff — so the right person can help you.
• Service providers — website hosting, customer relationship management, email and SMS delivery, analytics, and e-signature vendors who process information on our behalf under contract.
• Transaction participants — with your direction or as necessary to complete a transaction you are party to: cooperating brokers, title and escrow companies, lenders, inspectors, and appraisers.
• Legal and regulatory — when required by law, subpoena, court order, or a governmental or licensing authority, or to protect the rights, property, or safety of any person.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

As stated in Section 3, text messaging originator opt-in data and consent are excluded from every category above and are not shared with any third parties, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Analytics

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how the site is used. Most browsers let you refuse or delete cookies through their settings; some site features may not work correctly if you do. We may use analytics and advertising services that set their own cookies and are governed by their own privacy policies.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this Policy and to meet our legal, tax, and real estate recordkeeping obligations, after which we delete or de-identify it. Records of your consent to receive text messages, and of any opt-out, are retained for as long as we are required to demonstrate compliance.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please do not send sensitive information such as Social Security numbers, bank account numbers, or wiring instructions by unencrypted email or text.

Wire fraud warning: we will never email or text you wiring instructions or ask you to change wiring instructions. Always call a known, verified number before transferring funds.

8. Your Privacy Rights and Choices

Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction or deletion of it, to obtain a portable copy, to opt out of targeted advertising or the sale or sharing of personal information, and to appeal a decision we make on your request. Colorado residents have these rights under the Colorado Privacy Act; residents of other states may have comparable rights.

To exercise any of these rights, email lloyd@hauseassociates.com or call (719) 900-5222. We may need to verify your identity before acting on a request. We will not discriminate against you for exercising a privacy right.

You can unsubscribe from marketing emails using the link in any such email, and from text messages by replying STOP.

9. Children

Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

10. Third-Party Sites and Listing Data

Our site links to and embeds third-party services, including MLS/IDX property search and our lead-form provider. We are not responsible for the privacy practices or content of third-party sites and services. Review their privacy policies before providing information to them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be posted here; your continued use of the site after an update constitutes acceptance of the revised Policy.

12. Contact Us

Questions about this Privacy Policy or how we handle your information: